Review Standards & Verification
Built On Trust. Backed By Standards.
Honest Reviews. Verified Professionals. Better Decisions.
ReviewMyCustomer is committed to integrity, transparency and fairness. Our review standards and verification process help ensure that every review is genuine, relevant and trustworthy.
Trusted Community
Verified professionals working together to build a stronger community.
Safe & Secure
Advanced technology and human oversight to protect our users and data.
Honest Reviews
Real experiences from real interactions. No incentives. No manipulation.
Fair & Balanced
Clear standards ensure fairness and accountability for everyone.
1. Review Standards
What can and cannot be posted
You Can Post
- Honest, first-hand experiences
- Facts about your interaction
- Professional and respectful opinions
- Photos or documents that support your experience (when allowed)
- Constructive feedback that helps others
You Cannot Post
- Harassment, threats or abusive language
- Discrimination or hate speech
- False, misleading or defamatory statements
- Personal information (PII) about anyone
- Spam, ads or promotional content
- Reviews about situations outside our platform's scope
2. Verification Process
We verify professionals, not customers
Verified Professional Account
Professionals create an account and agree to our standards.
Email Verification
We verify that professionals have access to the email addresses they provide.
Business Verification
We verify business information to ensure legitimacy.
AI-Assisted Moderation
AI technology screens reviews for policy violations.
Human Review When Needed
Our team reviews flagged content to make a final decision.
Only verified professionals can post reviews about customers. Customers cannot review professionals in Phase 1
3. How Reviews Are Moderated
A multi-layered process to protect our community
Review Submitted
A verified professional submits a review about a customer.
Automated Screening
AI scans for prohibited content, spam, and policy violations.
Policy Review
Content is checked against our review standards.
Published or Flagged
Approved reviews are published. Flagged content is held for human review.
Ongoing Monitoring
We continuously monitor and take action if issues are found.
4. Review Integrity
We take review integrity seriously
No Buying or Selling Reviews
Zero tolerance for incentivized reviews.
No Fake Accounts
Strict verification helps prevent fake or duplicate accounts.
No Duplicate Reviews
We prevent multiple reviews about the same interaction by the same user.
Fraud Detection
AI and human moderators work together to detect fraudulent activity.
Transparency
We clearly explain our standards and moderation process.
Fair Enforcement
Our policies are enforced consistently and without bias.
5. Trust & Safety
Why professionals trust ReviewMyCustomer
Your Privacy Matters
We handle personal information as described in our Privacy Policy. We protect your data with industry-standard security.
Secure Moderation
Advanced Al tools and human moderators keep the community safe, respectful, and professional.
Community You Can Count On
Our standards create a trusted space where professionals can share and learn with confidence.
Clear & Consistent Policies
Our rules are public, easy to understand, and applied fairly to everyone.
Customer Reputation Badges
Badges are automatically assigned based on verified review history.
New Profile
Not enough history yet.
Trusted
Consistently positive verified review history.
Mixed Experience
A combination multiple reviews and negative verified reviews.
Use Caution
Multiple verified concerns have been reported.
Badges cannot be purchased, requested, or manually selected.
Know who you're working with before accepting the job.
Real reviews. Verified professionals. Better decisions.